Privacy Policy

1. Introduction

24BeautyUAE.com ('we,' 'us,' or 'our') operates the website 24BeautyUAE.com and provides home beauty services across Dubai and Abu Dhabi. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.

2. Information We Collect

• Name, email address, and WhatsApp/phone number
• Home or service location address
• Service preferences and booking history
• Payment-related information (handled by third-party processors)
• Profile information when you create an account
• Communications and feedback you share with us

3. How We Use Your Information

• To process and confirm your beauty service bookings
• To communicate with you about appointments, updates, and confirmations
• To match you with the most suitable verified beauty professional
• To send you promotional offers and service updates (with your consent)
• To improve our services, website, and customer experience
• To comply with applicable UAE laws and regulations

4. Information Sharing

We share your information only with:

• Beauty professionals assigned to your booking (name, contact, location)
• Payment processors to handle transactions securely
• WhatsApp for booking confirmations and communications
• Legal authorities when required by UAE law

We do not sell, rent, or trade your personal information to any third parties.

5. Data Security

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All data is transmitted using SSL encryption. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UAE law, you have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications at any time
• Withdraw consent where processing is based on consent

7. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by UAE law. Booking records are typically retained for 3 years. You may request deletion of your data at any time by contacting us.

9. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from minors. If we discover we have inadvertently collected information from a child, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised 'Last Updated' date. Continued use of our services after changes constitutes acceptance.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Business: 24BeautyUAE.com
• WhatsApp: +971 52 203 1830
• Location: Dubai, United Arab Emirates